Property Operations

Property Management System, Microsoft Dynamics 365

The only property management system you'll ever need: Microsoft Dynamics 365 at the core, Power Pages portals, Power BI reporting, and open APIs for bank and payment integrations.

14

Integrated modules

5

Stakeholder portals

20+

Automated reports

99.9%

Cloud uptime SLA

Overview

Owning software is not the same as being covered. Most property companies still run three or four systems that do not speak to each other, and the reporting is stitched together by excel every month. PMS gives each group what it actually needs from one place.

Property managers run the entire operating cycle in one workflow: leases and renewals, rent invoicing and receipting, maintenance requests through to completed work orders, procurement approvals, and collections reconciled to the bank.

Asset managers get portfolio performance, variance to budget and asset-level returns without rebuilding a spreadsheet each time they are asked.

Owners and investors get a live view of income, arrears and value in their own portal. One system, one set of numbers, and every stakeholder answered without a chase.

Capabilities

  • Property management
  • Maintenance management
  • Facility management
  • Procurement
  • Finance management
  • Asset management
  • Landlord and investor reporting
  • Tenant and service-provider portals with real-time notifications
  • Built on automation, transparency, and accountability for property management teams
Property Management System, Microsoft Dynamics 365 dashboard

Core Capabilities

Everything the platform brings together

Property and Portfolio Registry

Register properties and units, attach ownership documents, keep KYC records, and maintain clean portfolio data.

Tenant and Lease Management

Manage tenant records, lease terms, expiry alerts, escalations, renewals, and occupancy performance in one place.

Billing, Invoicing, and Collections

Automate recurring bills, issue tax-compliant invoices, receive payments, and reconcile collections faster.

Facilities and Maintenance

Log, assign, track, and resolve maintenance tickets with clear responsibility and service timelines.

Landlord and Tenant Portals

Give stakeholders controlled access to balances, statements, invoices, payments, requests, and reports.

Asset Manager Reporting

Track portfolio KPIs, arrears, occupancy, lease expiries, income, expenses, and asset performance.

Why PMS Exists

The challenge PMS solves

Property management across Africa faces persistent operational gaps. PMS turns fragmented, manual processes into a single connected, real-time system.

01

Data Inconsistency

Landlord reports, manager systems, and spreadsheets often show different figures. PMS creates one live source of truth.

02

Zero Landlord Transparency

Owners should not wait weeks for manually compiled PDFs. PMS gives landlords real-time occupancy, revenue, arrears, and maintenance status.

03

No Tenant Self-Service

Tenants can view balances, download statements, make payments, and log maintenance requests through a dedicated portal.

04

Manual Maintenance Coordination

Every maintenance ticket is digitised from logging to assignment, SLA tracking, evidence upload, and verified closure.

05

Fragmented Payment Collection

Mobile money and bank payments are connected to automated allocation, reconciliation, and real-time arrears dashboards.

The PMS Approach

Enterprise platform, local market fit

Enterprise-Grade Foundation

Built on Microsoft Dynamics 365 Business Central, so your finance team gets a real ERP, not an accounting screen: general ledger, payables, receivables, fixed assets, procurement and budgets, with month-end closing in the system and auditors asking fewer questions.

Cloud-Powered and Always On

Hosted on Microsoft Azure with 99.9% uptime, accessible from any device without local servers.

Africa-Ready by Design

Mobile money, local bank connectivity, and regional tax compliance designed for African real estate markets.

Role-Based Access Control

Every stakeholder sees the information they need through dedicated, permissioned portals.

Complete Coverage

14 integrated modules

Every function connects finance, operations, compliance, and reporting without gaps between systems.

01

Property and Portfolio Registry

Register properties and units, upload ownership documents, and keep KYC files connected.

02

Tenant Management

Maintain tenant contacts, categories, documents, and status in one place.

03

Lease Management

Manage leases with expiry alerts, escalation schedules, and renewal workflows.

04

Billing and Invoicing

Automate recurring billing and generate tax-compliant invoices before posting.

05

Payment Collection

Accept mobile money and bank payments with instant allocation to the correct invoice.

06

Utility Billing

Track unit-level consumption and invoice utilities separately from rent.

07

Service Charge Management

Budget service charges by property and split liability between tenants and landlords.

08

Facilities and Maintenance

Log, assign, track, and resolve maintenance tickets with SLA timers.

09

CAPEX Project Management

Manage capital projects from approval to completion with property-level cost tracking.

10

Procurement and Suppliers

Run vendor records, RFQs, contract diaries, and multi-level payment approvals.

11

Asset Management

Track fixed and movable assets with annual valuations and depreciation schedules.

12

REIT/Property Fund and Asset Management Compliance

Manage fund-level ledgers, NAV/GAV tracking, and compliance reporting.

13

Reporting and Analytics

Access 20+ automated reports and Power BI dashboards with PDF and Excel export.

14

Agency and Valuations

Manage deal pipelines, tenancy schedules, and projected income over lease terms.

Everyone Connected

Five dedicated portals

Each stakeholder gets a purpose-built portal connected to the same underlying data.

Tenant Portal

Tenants and occupiers

  • Live balance, invoices and statements, downloadable any time
  • Pay by M-Pesa, card or bank transfer, reconciled automatically
  • Log maintenance requests and support tickets, then track them to resolution

Landlord Portal

Property owners, Property Funds and REITs

  • Portfolio overview with live occupancy, rental income and arrears
  • Income and expense statements, owner distributions and valuation reports
  • Approve major expenditure and view compliance reports in one place

Service Provider Portal

Approved contractors

  • Instant work-order notifications with scope, SLA and site details
  • Submit quotations, update job status, upload completion photos and certificates
  • Invoice online and track payment, with performance ratings visible

Facility Manager

Facilities teams

  • Full-portfolio view of open jobs, by property, priority and trade
  • SLA countdowns, overdue alerts and preventive maintenance schedules
  • Assign jobs, approve quotations and sign off completed work orders

Asset Manager Module

Portfolio and asset managers

  • Portfolio reporting on demand: occupancy, rental income, operating expenses, NOI and NOI margin
  • Fund-level NAV and GAV with trend charts, cash position across accounts, and YTD performance versus budget
  • Property Manager to Asset Manager and Asset Manager to Trustee reporting packs, generated in the system

How It Works

Workflows, reports, and integrations

Automated monthly billing, end to end

01

System generates billing run

02

Accountant previews charges

03

Post and issue tax invoice

04

Tenant notified by SMS and email

05

Payment auto-allocated

06

Receipt issued instantly

07

Overdue reminders automated

Maintenance ticket workflow, logged to closed

01

Ticket logged via portal

02

PM alerted and SLA starts

03

Job assigned to vendor

04

Quote submitted and approved

05

Work order raised

06

Evidence uploaded

07

Ticket closed and paid

08

SLA breach escalated

20+ Automated Reports

Live reporting, no manual compilation

All reports export to PDF and Excel, with embedded Power BI dashboards in every portal.

Leasing

  • Tenancy Schedule
  • Lease Expiry Profile
  • WALE Report
  • Vacancy Schedule
  • Occupancy Analysis
  • Tenant Concentration Analysis

Income and Credit

  • Income Projection
  • Aged Debtor Analysis
  • Tenant Financial Summary
  • Rental and Expense Analysis

Finance

  • Budget Variance
  • Cash Flow Summary
  • Service Charge Audit
  • Operating Expense Ratio

Assets

  • Asset Register
  • Depreciation Schedule
  • Valuation History and Variance

Operations

  • Maintenance Summary
  • Supplier Contract Diary

Fund and Compliance

  • REIT NAV/GAV Report
  • Distribution and Owner Statements
  • Compliance Reporting Pack

Key Integrations

Optional integrations, all API-ready. Connect what you need, when you need it.

Mobile Money Integration

Real-time payment confirmation and auto-allocation to tenant accounts.

Bank Integration

Open banking connectivity for automated reconciliation across commercial banks.

Tax Invoice Compliance

Electronic tax invoice generation for commercial invoices.

SMS Gateway

Alerts for invoices, payments, lease expiry, ticket updates, and arrears.

Microsoft 365 and Email

Automated delivery of invoices, statements, and reports.

Power BI Dashboards

Embedded live analytics across portals and management consoles.

One platform. Every stakeholder. Real-time clarity.

PMS by Stread is designed to replace fragmented property operations with connected workflows.

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What's included

Property, unit and KYC registry with Excel bulk onboarding
Lease management with expiry alerts, escalations and renewal workflows
Automated billing with tax-compliant invoices
M-Pesa and bank collections with instant allocation to the right invoice
Maintenance from ticket to SLA-tracked, evidence-verified closure
Five stakeholder portals: tenant, landlord, service provider, facility manager, asset manager
24 automated reports across leasing, finance, assets and fund compliance

Why choose Property Management System, Microsoft Dynamics 365

Real ERP finance on Microsoft Dynamics 365, not an accounting screen

Built for African real estate: mobile money and local bank rails, multi-currency portfolios, regional tax compliance, and complex utility bills allocated line by line

Cloud on Microsoft Azure with 99.9% uptime, no local servers to run, and Power BI on your own data

Specified and quality-assured by chartered valuers and asset managers

Fund and REIT reporting your trustee and auditor already accept: NAV and GAV, valuation history, distribution statements and the full compliance pack, generated in the system

Request a demo